Privacy Policy for OnyxSopic – Effective as of January 6, 2025

At OnyxSopic, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website onyxsopic.com or engage with our services. By using our website, you consent to the terms described in this policy.

1. Information We Collect

We collect information to provide you with a better experience and improve our services. The information we may collect includes:

  • Personal Information: When you place an order, create an account, or contact us, we may collect personal details such as your name, email address, mailing address, phone number, and payment information.
  • Non-Personal Information: We may also collect non-personal data, such as your browser type, IP address, and website usage data through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process your orders and deliver the products you’ve purchased.
  • Customer Support: To respond to your inquiries, resolve issues, and provide assistance related to our products or services.
  • Marketing and Communication: To send you promotional emails, updates, and newsletters (only if you have opted in).
  • Improvement of Services: To analyze customer behavior and improve our website and services.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third parties in the following circumstances:

  • Service Providers: We may share your data with trusted third-party partners (e.g., payment processors, shipping companies) who assist us in operating our business and providing services to you.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or respond to legal processes.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure payment systems. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

5. Cookies

Our website uses cookies to enhance your experience and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and improve the functionality of our site. You can control cookie settings through your browser, but please note that disabling cookies may affect your user experience.

6. Your Rights and Choices

You have the right to:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete personal data.
  • Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.
  • Opt-Out: If you no longer wish to receive marketing communications, you can opt out by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on our website and update the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: info@onyxsopic.com
  • Phone: (406) 653-2742
  • Address: 217 2nd Ave S, Wolf Point, Montana (MT), 59201, United States

Effective Date: January 6, 2025

Thank you for trusting OnyxSopic with your information. We are committed to safeguarding your privacy and providing you with excellent service.