Payment Policy for OnyxSopic – Effective as of January 6, 2025
At OnyxSopic, we aim to make your shopping experience secure, simple, and convenient. This Payment Policy outlines the types of payments we accept and the conditions under which payments are processed.
1. Accepted Payment Methods
We accept the following payment methods for purchases made on onyxsopic.com:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards: Any major debit card with a Visa or MasterCard logo
- PayPal: For secure payments through your PayPal account
- Gift Cards: OnyxSopic may occasionally offer special gift cards as payment options
2. Payment Processing
When you make a purchase, your payment will be processed securely via trusted third-party payment processors. These include, but are not limited to, PayPal and the major credit card companies. We do not store your payment information on our servers for your privacy and security.
- Authorization: Upon completing your order, your payment will be authorized but not charged until your order is confirmed and shipped.
- Payment Confirmation: Once your payment is processed successfully, you will receive an email confirmation of your order along with a receipt of your payment.
3. Billing Information
When making a purchase, you must provide accurate and up-to-date billing information, including your full name, billing address, email address, phone number, and payment details. By providing your payment information, you authorize OnyxSopic to charge your selected payment method for the total order amount, including shipping and any applicable taxes.
- Incorrect Billing Information: If there are discrepancies or issues with the billing information you provide, your order may be delayed or canceled.
4. Taxes
Applicable sales tax will be added to your order depending on the delivery location and the applicable tax laws of your state. Sales tax rates are calculated and displayed during checkout.
5. Order Cancellations and Modifications
- Order Cancellation: Once an order is placed, it enters our processing system immediately. If you wish to cancel or modify your order, please contact us at info@onyxsopic.com as soon as possible. We will try our best to accommodate changes before the order is shipped. Once the order is shipped, it cannot be canceled or modified.
- Payment Disputes: If you dispute a charge on your credit card, please contact us at info@onyxsopic.com to resolve the issue. We aim to address all disputes promptly and fairly.
6. Security
At OnyxSopic, we take your security seriously. We use industry-standard encryption technologies (SSL) to ensure that your payment information is transmitted securely. We do not store or share your payment information with third parties other than trusted payment processors to complete your transaction.
7. Payment Authorization and Fraud Prevention
To protect against fraud, we may conduct additional verification checks before processing your payment. This may include verifying your billing address or confirming your identity. If we suspect fraudulent activity or if your payment method cannot be verified, we may cancel the order.
- Payment Failure: If your payment is unsuccessful or if the payment processor is unable to complete the transaction, we will notify you and ask for alternative payment details.
8. Payment Currency
All transactions are processed in U.S. dollars (USD). If you are located outside the United States, your payment processor will convert the currency as needed. Currency conversion fees may apply based on your bank’s policies.
9. Promo Codes and Discounts
- Promo Codes: If you have a valid promo code or discount, you can apply it during the checkout process. Promo codes cannot be combined with other offers unless specified.
- Expiry Dates: Promo codes are valid until the expiration date listed and may not be applied after that date.
For any questions regarding payments, please contact us at:
- Email: info@onyxsopic.com
- Phone: (406) 653-2742
- Website: onyxsopic.com
Effective Date: January 6, 2025
Thank you for choosing OnyxSopic. We value your business and are committed to ensuring that your payment experience is secure, easy, and hassle-free.